FAQs
Q: What is Breakfast Television's mailing address?
A: 8 Forks Market Rd.
Winnipeg, Manitoba R3C 4Y3
Q: What channel is Breakfast Television on?
A: Channel 13 and Cable 8
Q: Are you one of our big prize winners?
A: All prize winners must pick up their prizes within 30 days of winning from 8 Forks Market Rd (at The Forks), in Winnipeg, unless otherwise instructed.
Prizes cannot be mailed out to winners.
Prizes can be picked up Monday to Friday between 8:00am and 4:30pm.
You risk the chance of not getting your prize if you come to pick up outside of these hours.
Q: How do I find out more information about a guest I saw on Breakfast Television?
A: Check out the Today's Show section at Today's Show and there will be all of the info for that days' show.
If a day or more has passed since the guest was one, simply visit the Past Shows page.
Q: How do I become a guest on Breakfast Television?
A: Simply contact us through out Connect page, and we will do our best to facilitate you.
Q: How do I send mail to my favourite Breakfast Television personalities?
A: You can send them snail mail to 8 Forks Market Rd, Winnipeg, Manitoba, R3C 4Y3
Or you can e-mail your favorite personality by going to our Contact page.
Q: How do I apply for a job at Citytv?
A: While we always accept resumes, there are currently no job openings at Citytv Winnipeg.
Please forward along your resume and we can keep it on file for future positions.
Rogers Communications values diversity in its work force and is committed to Employment Equity.
Resumes for Citytv Winnipeg can be sent to:
8 Forks Market Rd.
Winnipeg, Manitoba R3C 4Y3
Q: How do I get Citytv to sponsor a community event?
A: You can FAX a proposal with all event details to: 204-956-0811
Or contact us by mail:
Stuff You Should Do C/O Citytv Winnipeg
8 Forks Market Rd.
Winnipeg, MB R3C 4Y3
Q: I want a copy of a music video, or an episode of my favourite show that I missed. Can I get a copy?
A: No, we're sorry to say we don't offer this service.
Q: Why do the sounds of commercials seem louder than the program?
A: This problem is not unique to any one station or company. The phenomenon has a lot to do with the varying sound levels of a television program as compared to the generally consistent sound level of commercials. Broadcasters like Citytv do not turn up the sound of commercials and in fact, we go to great lengths to minimize the sometimes-jarring effect when transitioning from a program to a commercial.
In an attempt to grab viewer's attention in only 15 or 30 seconds, most commercials are produced to be dynamic and exciting. To achieve this they make the sound at a constant maximum level for the duration of the commercial. In sharp contrast, many TV programs have a wider dynamic range or in other words, they can vary from sound passages as quiet as a kitten purring to loud music and bombs exploding. If the final scene before a commercial is a quieter, subtler scene, the transition to a commercial can make that commercial seem louder and sometimes even send you diving for the remote control to turn it down.
Most TV program producers attempt to "compress" the program sound to lessen the sound difference between the quiet and loud scenes. In addition, Citytv and most broadcasters use sophisticated sound processors to further monitor and "even out" the volume levels. After all, it's in both the producer's and the broadcaster's interest to make the viewer's TV experience an enjoyable one. In spite of these efforts, challenges remain and occasionally the commercials still sound louder. This is particularly true for stations such as Citytv whose broadcast schedules consist of movies. Most movies are made for a movie theatre and have a wide dynamic audio range. Films specifically designed for the theatre can have sound passages ranging from quiet whispers to extremely loud passages such as bombs or heavy metal music. This can sound fine in a controlled environment like a movie theatre but when the same film is played on TV, the viewer may find it necessary to raise the volume for the quieter passages and perhaps even turn down the volume on the louder passages. There are some producers who will mix the audio twice, once designed for TV and one designed for theater. At Citytv, when we receive a theatrical film release we process the sound so that it is more suitable to television's dynamic range. Citytv and some other broadcasters take the time to "compress" the sound levels of a film or TV program so that the quieter passages are a little bit louder and the louder passages aren't quite so loud. This minimizes, but does not always eliminate some of the jarring effect in the transition to a commercial.
This problem has been around since the beginning of television and at Citytv we go to great lengths to correct this as much as possible. We have installed equipment in our transfer suites and our editing bays to try to reduce and even-out the sound levels as much as possible. We have large amounts of on-air content going through our facility each day and great efforts are made to screen and check that content. It is always a battle between the purists who want to hear the audio as it was produced and the viewers who would like us to reduce the dynamic range of the audio so that the sound levels are more even. There is no magic fix. The reality is it we will not be able to fix all the content to suit all viewers. We make great efforts to find the balance to make the viewing experience as enjoyable as possible. What we cannot and do not do is raise the volume of commercials beyond that of the program because, to do so, would push the commercial sound into the distortion range and that would not make our clients very happy.
At Citytv we are always working hard to improve the viewing experience and we thank you for your comments. It is your comments and feedback that provide us the incentive to review our processes and try to make more improvements. When a viewer has raised concern over general volume or any technical issue, we ask for specific information of Channel, date, and time and show name so that we may go back and review the content to ensure that the process was as good as possible.
We are not the only broadcaster to constantly deal with the issue of commercial vs. program volume. Please visit this CRTC site for additional information: CRTC "Fact Sheet". It is called "It's a blast. Loudness of commercials." Click here for more information www.crtc.gc.ca/eng/INFO_SHT/G3.HTM
For any other questions or concerns that have not been answered, please do not hesitate to contact us through our Contact page.
